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Virtual Excellence Academy™
Welcome & Orientation
Welcome Video (2:57)
Overview & Outcomes
How to Use This Program
Inner Circle Community Road Map
Never Miss an Inner Circle Event 🥳 (1:32)
My Commitment Contract
Quiz
Module 1: Workspace Setup
Introduction (0:46)
TEMPLATE: An Easy Daily Planner (6:03)
Tech Specs
Digital Decluttering Action Steps
TOOL: Google is Your Friend - Part 1 (18:03)
TOOL: Google is Your Friend - Part 2 (15:23)
Writing Etiquette & Tools for Virtual Assistants (5:04)
Quiz
Module 2.1: The Foundations - Your Business
Introduction
Your Who, How, and Why (1:23)
Explore Your Why
Identify Your Existing Skills
Your Ideal Client & You
Naming Your VA Business
Module 2.2: The Foundations - Your Legal Business Setup
Introduction & Pointers
General Legal Structures for Guidance
US Specific Business Structures (Video + Notes) (44:20)
Should you have a business bank account?
Your Tax Obligations
Module 3.1: Get Visible - Set Yourself Up for Success
PART 1: Set Yourself Up for Success
Create Your Portfolio
Optimize Your Personal Profiles
Your Facebook Business Page/LinkedIn Profile (2:56)
Set up your LinkedIn (71:43)
Set Up Your FB Page (19:19)
TOOL: Canva & Mobile Responsive Cover Image (10:06)
TEMPLATE: FB Page Cover Template & How to Use it
TOOL: One Link to Rule Them All - Linktree Overview (12:26)
Sourcing Shareable Content
Quiz
BONUS: LinkedIn Tips with Sami Gardner (36:59)
Module 3.2: Get Visible - Start Interacting
PART 2: Start Interacting
Where do I find clients?
Introduction to Relationship Marketing
TEMPLATE: Introductions for Impact
75+ Facebook Groups to Grow Your Biz (1:12)
TEMPLATE: Reaching Out to Your Existing Network
3 Simple Ways to Land Clients Right Away
Quiz
Practice Your Declaration on Real People
Module 4.1: Client Communications - Before Your First Client
PART 1: Before Your First Client
Introduction (1:52)
Essential Tools for Client Communication
TOOL: Calendly - Book Meetings Effortlessly (14:56)
TOOL: Zoom Deepdive with Monika (18:25)
TOOL: Start Slacking - The Best Tool for Day to Day Communication (22:37)
TOOL: Video Check-Ins with Loom (10:40)
Discovery Calls - What, Why & How (5:15)
ACTION STEPS: Discovery Calls
PRACTICE: Ideal Client Discovery Call Challenge
Get the Client: Sales & Pitching Like a Pro with Jade Jemma (29:58)
ACTIONS STEPS: 10 Things That Can Hold You Back from Landing Clients
BONUS: How to Avoid Job Scams
BONUS: How to Start Your VA Business When You’re Still in Full-Time Employment
Module 4.2: Client Communications - You Got the Client - What Now?
PART 2: Congrats: You Got the Client - What Now?
Your Client Onboarding Steps
TEMPLATE: Swipe Files - Contracts & T&C's
TEMPLATE: Email Template Pack for Difficult Conversations & More
TOOL: Sign Contracts Online (14:38)
TOOL: Secure Password Sharing with Lastpass or 1Password (35:04)
TOOL: Time Tracking with Toggl (7:49)
TOOL: Project Management with Trello (17:00)
TOOL: Project Management with Asana (21:30)
TOOL: Project Management with ClickUp (33:34)
TOOL: Digital Organization with Notion (11:31)
TOOL: Dubsado - A CRM for Virtual Assistants (58:53)
How to Establish Healthy Boundaries (62:41)
The WOW Factor: Client Retention Strategies
BONUS: Client Perspectives (57:50)
BONUS: When Should You Leave Your Full-Time Job?
Module 5: Money Matters
Three Pricing Models (7:40)
The DNK Pricing Strategy To Win Clients Over
TOOL: The Hourly Base Rate Calculator
Your Skill Level Should Reflect in Your Rates - Benchmarks
How to Change from an Hourly Model to a Retainer Model
Getting Paid Made Simple
TOOL: PayPal Invoicing (7:19)
TOOL: Stripe Invoicing (7:20)
TOOL: Canva Invoicing (4:33)
Alternative Payment Processors & Invoicing Options
Module 6: Networking & Job Applications
Networking Know-How for In-Person Events
Applying to Remote Job Posts as a Freelancer/VA
Applying to Job Advertisements on Social Media
Your Immediate Network aka The Pool Method
Create Your Digital Business Card (2:06)
Module 7: Content Creation & Marketing for Online Service Providers
Introduction (0:26)
What Is Content and Why Is It SO Important? (1:04)
The 3 Content Commandments
On Topic: Discovering YOUR Best Topics
The Content YOU Need to Be Creating
Staying Current: Newsjacking
Authority Content & Repurposing
TOOL: Content Batching with Buffer (14:18)
BONUS: Content Repurposing Template with Beck Power (2000 Content Ideas)
Module 8: Tools & Resources
Copywriting and eBook Tools & Resources
Graphic Design Tools and Resources
Audio/Podcasting Tools & Resources
Video Tools and Resources
Module 9: Graphic Design for VAs
TOOL: Canva Deep Dive with Monika (55:36)
TOOL: Introducing Adobe Photoshop with Alicia (13:08)
TOOL: Introducing Adobe Illustrator with Alicia (13:17)
Graphic Design Resources
BONUS: Extended List of Free Stock Photos
BONUS: How to Identify Any Color on Your Screen Quickly! (2:19)
BONUS: How to Quickly Identify Any Font on a Website (1:14)
Module 10: Uplevel Your Career
Add-On Income Streams for Online Service Providers
Affiliate Marketing
Consulting
Product Creation
OBM vs High-Level VA
Uplevel With Automation
Can you Automate? Should you Automate? With Erik Harkness (83:27)
TOOL: Zapier aka Automation (17:21)
TOOL: Airtable & Data Management with Gareth Pronovost (26:06)
AI TOOL: ChatGPT Intro for VAs (57:51)
AI TOOL: AI & GPT Creation with Brittany Long (56:31)
Uplevel with the VEA Legacy Edition
Exclusive Job Opportunities
DNK Exclusive Job Opportunities FAQ
DNK Matchmaking Guidelines: PT. 1 Applications
DNK Matchmaking Guidelines: PT. 2 Connections
Direct Apply Email Guidelines
Get your DNK Badges & Certificate
Get Your DNK Approved Virtual Assistant Badges
Get Your Certificate of Excellence
BONUS: Livestream #replay Vault
LIVE DNX TALK by Hannah: How to Create Success as a Service Provider by Embracing Your Weird and Ignoring What Everyone Else Is Doing (29:28)
Thoughts on Career Sustainability and Security as VAs with Hannah
How to Build an Instagram Page that Turns Followers into Clients
Thoughts on LinkedIn in 2023 with Hannah
Tips to Boost Your LinkedIn Profile with Sami Gardner
3 Simple Client Retention Strategies for Freelancers
Pop-Up Resume Overhaul with Taylor Lane
Hiring Your First Virtual Assistant Intelligently & Ethically
The Power of Personal Branding with Conni Biesalski
Starting Your VA Business from Scratch - What You DO and DON'T Need (59:31)
How to Build and Activate your Professional Network with Amber Daughn (88:17)
Aligned Expressions: Crafting Marketing That Feels Natural for Your Freelance Biz with Nienke Nina (84:42)
The Best Ways Freelancers Can Use AI to Thrive (without replacing themselves) (60:52)
BONUS: Rapid Breakthrough Therapy with Denise Mortimer
Add the Course to Your Dashboard Here
BONUS: Fear Mastery with Nicole
Introduction (0:48)
The Science of Fear (8:53)
Quiz
Overcome Your Fears: Mind Journey
Overcome Your Fears: Conquer Your Fears Journal Instructions
Overcome Your Fears: Conquer Your Fears Journal
Resource: Meditation Apps
BONUS: Self-Care with Kim Gorchs
Why Self-Care?
Coming Back to Your Why: Self-Care Session (83:47)
Self-Care Session Vault
Can you Automate? Should you Automate? With Erik Harkness
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